ACTOenergy
Moving season is stressful enough as it is. Between packing boxes, transporting your stuff, switching over utilities, and juggling the chaos with your regular work life, you’re probably at capacity for stress. Fortunately, of all the things you have to worry about, your energy plan doesn’t have to be one of them.
Whether you’re moving or not, there’s never a bad time to reassess your energy provider. We suggest checking out ATCOenergy.
With an award-winning customer service team and impressive call resolution rate, ATCOenergy has some of the lowest rates out there right now with electricity at only 8.88¢/kWh (trust us, that’s low).
Best of all, ATCOenergy operates locally, which means all its advisors are experts on the unique energy landscape in your province and can provide trusted guidance tailored to Albertans like you. After all, shouldn’t your energy provider be a local, born-and-raised Albertan retailer?
Here’s how you can save yourself some cash — and grey hairs — by making the switch to ATCOenergy.
Newsflash: You have options when it comes to your energy retailer and plan. With ATCOenergy, you can choose between guaranteed rates, which stay the same no matter how high or low market rates go, and an Advantage (wholesale) plan, which follows market prices without any built-in markups. AKA, you pay what they pay. As the name suggests, this is a more advantageous option than your average variable plan with other retailers, because there are no additional markup fees.
You can also choose between electricity, natural gas, or both, with versatile one to five-year plans, and you can also opt to go green and source a portion of your electricity equivalent from renewables.
ATCOenergy isn’t about to tell you what to do with your hard-earned money. They also understand that many people have different circumstances, which is why they offer a variety of payment options to make paying bills easy-peezy.
Bills can be paid through online banking, telephone banking, at the bank, through automated bank withdrawal, one-time credit card payment, pre-authorized credit card payment, and even payment through mail!
The Friends & Family Plan is an energy bundle that kicks things up a notch by offering a free Rümi Appliance Protection Plan. Not only will you save more on your energy plan, but you’ll also get three-year coverage for your fridge, stove, dishwasher, washer, and dryer. This means that sudden breakdowns are covered for up to $10,000 in repairs and replacements each year. Score!
Forget spending hours on the phone with your energy provider. Not only can ATCOenergy get you signed up within minutes, but their dedication to customer service and care for Albertans recently earned them SQM’s Call Centre World Class FCR Certification. That’s how you know you’re in good hands when speaking to advisors.
It gets better — ATCOenergy’s remarkable First Call Resolution rate of 80% in 2023 exceeded the industry average of 70%, which means most customers’ issues were resolved during the first call, saving them time and hassle! And with an Advisor Customer Satisfaction score of 88% for very satisfied customers, the numbers prove that the odds of astounding service are truly in your favour.
Ready to make the switch? Visit ATCOenergy online to find the perfect plan for you, and start saving your money for other fun things — like decorating your new place.
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